The vehicle is 1,200 km away
An insured vehicle is damaged in southern Italy, on the Croatian coast or at a campsite in Slovenia. Repatriating it to Germany for inspection generates transport costs, extends settlement time and escalates conflict with policyholders unwilling to interrupt their journey. A local expert structure is missing.
Certified experts on site – documentation to German standards
The MOTOEXPERT network (Verband Internationaler Kfz-Sachverständiger MOTOEXPERT) provides certified automotive experts in Italy, Croatia, Slovenia and Spain. You receive:
- Inspection at the vehicle location – no repatriation to Germany required
- Photo documentation and damage assessment to German report standards
- Transparent calculation and valuation
- Report in German, delivered as PDF, ready for your claim file
- Communication with your claims handler in German
Hail event? One appointment, all vehicles
For hail or storm events affecting multiple vehicles at one location – campsite, parking area, dealer premises – we carry out group inspections: one travel appointment, uniform documentation for all vehicles, reduced cost per unit.
From assignment to report
- Assignment with claim number and vehicle location
- Binding appointment confirmation after location review – inspection usually within 24–72 hours
- On-site inspection and documentation
- Report (PDF, German) and invoice
Terms: fixed prices depending on region and scope – binding fixed-price quote within one business day of your enquiry. No hidden items, no contingency models.
What we do – and what we don’t
MOTOEXPERT provides expert (Sachverständigen) services only: inspection, documentation, valuation. We do not handle claims settlement, provide legal advice or act as legal representatives. Full settlement authority remains with you.
Place an assignment or request a framework cooperation
Phone / WhatsApp: +49 160 3388333
Response within 24 hours on business days.