The vehicle is 1,200 km away

An insured vehicle is damaged in southern Italy, on the Croatian coast or at a campsite in Slovenia. Repatriating it to Germany for inspection generates transport costs, extends settlement time and escalates conflict with policyholders unwilling to interrupt their journey. A local expert structure is missing.

Certified experts on site – documentation to German standards

The MOTOEXPERT network (Verband Internationaler Kfz-Sachverständiger MOTOEXPERT) provides certified automotive experts in Italy, Croatia, Slovenia and Spain. You receive:

  • Inspection at the vehicle location – no repatriation to Germany required
  • Photo documentation and damage assessment to German report standards
  • Transparent calculation and valuation
  • Report in German, delivered as PDF, ready for your claim file
  • Communication with your claims handler in German

Hail event? One appointment, all vehicles

For hail or storm events affecting multiple vehicles at one location – campsite, parking area, dealer premises – we carry out group inspections: one travel appointment, uniform documentation for all vehicles, reduced cost per unit.

From assignment to report

  1. Assignment with claim number and vehicle location
  2. Binding appointment confirmation after location review – inspection usually within 24–72 hours
  3. On-site inspection and documentation
  4. Report (PDF, German) and invoice

Terms: fixed prices depending on region and scope – binding fixed-price quote within one business day of your enquiry. No hidden items, no contingency models.

What we do – and what we don’t

MOTOEXPERT provides expert (Sachverständigen) services only: inspection, documentation, valuation. We do not handle claims settlement, provide legal advice or act as legal representatives. Full settlement authority remains with you.

Place an assignment or request a framework cooperation

Phone / WhatsApp: +49 160 3388333

Response within 24 hours on business days.

Vehicle damage? 📸 Send photos — MOTOEXPERT checks instantly! Car damage? 📸 Send photos — we will check right away if we can help